We want you to love them.
Free UK exchanges. 14 days to request a return. Managed through our portal.
Use our returns portal — you'll need your email address and order number.
Free Exchanges (UK)
We cover the return and shipping costs of your new pair. Limited to one exchange per order. Submit your request within 14 days of receiving your order via the portal above.
Returns
Return requests must be submitted within 14 days of receiving your order. Return shipping costs are the responsibility of the customer.
International Exchanges
For international exchanges, we will issue store credit upon receiving your original order.
Made to Order
Made to order pairs are non-refundable as each pair is made specifically for you.
Defects & Faults
Genuine manufacturing faults are covered in full — replacement or refund, no questions asked.
Order Cancellation
We may be able to cancel your order if it has not yet been dispatched. Email us as soon as possible.
To start a return or exchange: 360.postco.co/molont
Or email support@molont.com — we respond within one working day.